Top Interakt Alternatives in 2025: Better Options for WhatsApp Commerce & Engagement



As WhatsApp becomes a dominant platform for customer communication and commerce, businesses are on the lookout for platforms that deliver exceptional engagement, automation, and support. Interakt by Jio Haptik has positioned itself as a reliable WhatsApp Business API provider for small and mid-sized businesses. However, with evolving needs and varying pricing models, many are searching for better Interakt alternatives that suit their use case more effectively. 

Whether you're looking for better pricing, richer automation, or more intuitive UI, this blog explores the top Interakt alternative platforms in 2025, comparing them based on key features, including WhatsApp API, chatbot support, CRM integration, and more. 

 

Why Look for an Interakt Alternative? 

Interakt has grown steadily and offers a range of features: 

  • Shared inbox 

  • Automated notifications 

  • Shopify integration 

  • Customer segmentation 

  • Interakt AI features (e.g., reply automation) 

Despite these benefits, some users experience limitations such as: 

  • Complex pricing 

  • Limited automation flexibility 

  • Shopify-focused setup (limiting for non-Shopify stores) 

  • Minimal third-party integrations 

  • Inconsistent customer support 

As a result, many businesses are exploring other WhatsApp API providers or customer engagement tools that offer more scalability, flexibility, and control. 

 

Top Interakt Alternatives in 2025 

1. WebMaxy eGrowth 

Why it’s a strong Interakt alternative: 
 WebMaxy offers a complete customer engagement suite, making it one of the top Interakt alternatives. From WhatsApp API integration to advanced automation, WebMaxy eGrowth is ideal for eCommerce and D2C brands looking for control, flexibility, and seamless third-party integrations. 

Key Features: 

  • WhatsApp Business API integration 

  • Marketing automation workflows 

  • Segmentation & retargeting tools 

  • Omnichannel support (email, SMS, pop-ups) 

  • Real-time analytics & user tracking 

  • No platform lock-in (works with Shopify, WooCommerce, and more) 

Bonus: A cleaner UI and transparent pricing make it a user favorite. 

Register here: https://accounts.webmaxy.co/whatsapp-commerce/register 

2. WATI 

WATI is another powerful Interakt alternative focused entirely on WhatsApp customer support and automation. It’s built on the official WhatsApp Business API and offers automation tools, shared inbox, and CRM integrations. 

Key Features: 

  • Drag-and-drop chatbot builder 

  • Shared team inbox 

  • Easy CRM integrations 

  • Useful if you're focused entirely on WhatsApp support 

WATI is especially useful for businesses that don’t need multi-channel marketing. 

 

3. Zoko 

Zoko is designed for eCommerce businesses looking to use WhatsApp as their central sales and support channel. It combines CRM, marketing, and sales functions in one tool. 

Strengths over app.Interakt: 

  • Seamless Shopify & WooCommerce integration 

  • Built-in payment links 

  • Team collaboration features 

  • Automated cart recovery 

However, Zoko’s pricing may not be as flexible for early-stage startups. 

 

4. Respond.io 

If you need a multi-channel customer communication platform with WhatsApp at its core, Respond.io is a great Interakt alternative. 

Key Features: 

  • WhatsApp, Facebook Messenger, Telegram, and more 

  • Automated workflows & chat routing 

  • Integrations with HubSpot, Salesforce 

  • Chat analytics & performance reports 

Respond.io goes beyond WhatsApp, making it suitable for larger businesses or those with omnichannel needs. 

Find WebMaxy’s pricing plans here: https://accounts.webmaxy.co/whatsapp-commerce/plan 

5. AiSensy 

AiSensy is another India-based alternative focused on WhatsApp marketing, similar to app.Interakt. It offers: 

  • Verified WhatsApp API access 

  • Broadcast messaging 

  • Sales funnel automation 

  • Basic chatbot setup 

  • Shopify integration 

AiSensy is a solid Interakt alternative for businesses looking to primarily engage and convert customers via WhatsApp. 

 

Comparing Interakt and Its Alternatives 

Feature 

Interakt 

WebMaxy 

WATI 

Zoko 

Respond.io 

AiSensy 

WhatsApp API 

✅ 

✅ 

✅ 

✅ 

✅ 

✅ 

Shopify Focus 

High 

Medium 

Low 

High 

Low 

Medium 

Automation 

Medium 

High 

High 

Medium 

High 

Medium 

Omnichannel Support 

❌ 

✅ 

❌ 

❌ 

✅ 

❌ 

Ease of Use 

Medium 

High 

High 

Medium 

High 

Medium 

Free Trial 

❌ 

✅ 

✅ 

✅ 

✅ 

✅ 

 

Choosing the Right Interakt Alternative 

Here’s how to decide what suits your business best: 

  • Go with WebMaxy if you want an all-in-one marketing and automation platform beyond WhatsApp. Ideal for omnichannel eCommerce. 

  • Choose WATI for a WhatsApp-first support and sales approach with minimal fuss. 

  • Pick Zoko if WhatsApp commerce and payment flows are central to your strategy. 

  • Try Respond.io if your customer support spans multiple platforms. 

  • Use AiSensy if you're seeking a simplified version of Interakt with solid support and local pricing. 

Contact Us: https://www.webmaxy.co/contact/ 

Final Thoughts 

The WhatsApp engagement landscape is evolving rapidly. While Interakt WhatsApp login and Interakt AI features serve many well, alternatives are offering more robust features, better pricing models, and broader platform integrations. 

If you're facing limitations with app.Interakt, these alternatives can better align with your business needs — especially in the era of automation, omnichannel messaging, and personalized engagement. 

Ready to move beyond Interakt? 

Get started with WebMaxy eGrowth today and unlock powerful automation, analytics, and WhatsApp API integrations — all in one place. 

Book an Appointment: https://calendly.com/webmaxy/30min 

 

 

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